Terms of Service
Last modified: June 29, 2026
1. Acceptance of Terms
Welcome to Northeast Fire Systems, Inc. (“Northeast Fire Systems,” “NEFS,” “we,” “our,” or “us”), an Altus Fire & Life Safety company. These Terms of Service (“Terms”) govern your access to and use of this website.
By clicking “Accept” on our cookie or consent banner, by submitting a contact form, quote request, or service inquiry, or by otherwise accessing or using this website, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree with these Terms, please discontinue use of this website.
If you are using this website on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
2. Our Services
Northeast Fire Systems provides commercial fire protection and life safety solutions, including fire alarm systems, fire sprinkler systems, security and access control systems, video surveillance, testing, inspection, maintenance, monitoring, and related services throughout the Greater New England region.
Information provided on this website is intended for general informational purposes only and does not constitute a binding proposal, contract, warranty, or guarantee of service availability. All services are subject to separate agreements, applicable codes and regulations, site conditions, and project-specific requirements.
Submission of a contact form, quote request, or service inquiry does not guarantee acceptance of a project, scheduling, or service availability.
3. Scope of These Terms; Installed Systems and Monitoring
These Terms govern your use of this website only. They do not govern, modify, or replace any separate agreement for the design, installation, inspection, testing, monitoring, or servicing of any fire, life safety, security, access control, or video surveillance system.
The operation, performance, and service levels of any installed system — including alarm monitoring, video surveillance, and emergency response functions — are governed exclusively by the applicable signed service or monitoring agreement between you and Northeast Fire Systems, and not by these website Terms. In the event of any conflict between these Terms and such an agreement, the signed agreement controls with respect to the systems and services it covers.
4. Website Content and Intellectual Property
All content on this website, including text, graphics, logos, images, videos, documents, service descriptions, and other materials, is the property of Northeast Fire Systems or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.
You may access and print website content solely for personal or business informational purposes. You may not reproduce, distribute, modify, publish, transmit, or create derivative works from any portion of this website without prior written consent from Northeast Fire Systems.
5. Quotes, Estimates, and Service Information
Any pricing, response times, project examples, service descriptions, or estimates displayed on this website are provided for informational purposes only and may change without notice.
Formal proposals and service agreements are based on factors including site evaluations, project scope, applicable fire and building codes, material availability, labor requirements, permitting, and other conditions that may impact final pricing and scheduling.
Nothing on this website should be interpreted as a guarantee of cost or project completion timelines.
6. User Conduct
By using this website, you agree not to:
- Submit false, misleading, or fraudulent information.
- Attempt to gain unauthorized access to the website or its supporting systems.
- Disrupt or interfere with the operation or security of the website.
- Upload or transmit malware, viruses, or malicious code.
- Use the website for unlawful or unauthorized purposes.
- Violate any applicable local, state, federal, or international laws or regulations.
Northeast Fire Systems reserves the right to suspend or restrict access to users who violate these Terms.
7. Third-Party Links
This website may contain links to third-party websites, manufacturers, vendors, or industry organizations for informational purposes.
Northeast Fire Systems does not control or endorse the content, policies, or practices of third-party websites and assumes no responsibility for their accuracy, availability, or security. Access to external websites is at your own risk.
8. Disclaimer of Warranties
This website and all information contained herein are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
Northeast Fire Systems makes no representations regarding the accuracy, completeness, reliability, or availability of website content and does not warrant that the website will operate uninterrupted or be free from errors, viruses, or other harmful components.
This disclaimer applies to this website only and does not limit, waive, or alter any warranty or obligation set forth in a separate signed agreement for installed systems or monitoring services.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Northeast Fire Systems shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your use of this website or reliance on its content.
Any liability arising from the use of this website shall be limited to the maximum extent permitted under applicable law. This Section governs liability arising from use of this website only; liability relating to installed systems, monitoring, or other contracted services is governed solely by the applicable signed agreement.
10. Indemnification
You agree to indemnify and hold harmless Northeast Fire Systems, its employees, officers, affiliates, and representatives from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or your misuse of this website.
11. Changes to These Terms
Northeast Fire Systems reserves the right to update or modify these Terms of Service at any time without prior notice.
Any revisions will be posted on this page with an updated effective date. Your continued use of the website following such changes constitutes your acceptance of the revised Terms.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate state or federal courts located within Massachusetts.
13. Contact Information
If you have any questions regarding these Terms of Service, please contact:
Northeast Fire Systems, Inc.
100 Commerce Way #6
Woburn, MA 01801
Phone: (781) 321-7777
By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.