Privacy Policy
Last modified: June 29, 2026

1. Information We Collect

Northeast Fire Systems, Inc. (“Northeast Fire Systems,” “NEFS,” “we,” “our,” or “us”), an Altus Fire & Life Safety company, respects your privacy and is committed to protecting the information you provide when using our website.

We may collect information that you voluntarily submit through contact forms, quote requests, service inquiries, phone calls, emails, or other interactions with our website and business.

Personal Information We May Collect

This information may include:

  • Name
  • Company name
  • Email address
  • Phone number
  • Mailing address
  • Service location
  • Project details and inquiry information
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Date and time of visits
  • Website interactions and usage data

2. Scope of This Privacy Policy

This Privacy Policy applies only to information collected through this website and through your direct inquiries with us.

It does not apply to information captured, recorded, or processed by fire alarm, security, access control, video surveillance, or monitoring systems that we design, install, service, or monitor for our customers. The collection, use, retention, and handling of data generated by those installed systems — including video footage, alarm signals, and monitoring records — are governed by the applicable signed service or monitoring agreement between you and Northeast Fire Systems, and not by this website Privacy Policy.

3. How We Use Information

Northeast Fire Systems may use collected information to:

  • Respond to inquiries and quote requests
  • Provide requested services and support
  • Schedule appointments and service visits
  • Improve website performance and user experience
  • Analyze website traffic and marketing effectiveness
  • Communicate regarding products, services, updates, or company news
  • Maintain security and prevent fraudulent activity
  • Comply with legal and regulatory obligations

We do not sell your personal information for money. Depending on the marketing and analytics technologies active on this website, certain online identifiers may be shared with advertising or analytics partners in ways that may be considered a “sale” or “sharing” of personal information under some privacy laws. You can control this through the consent and opt-out tools described in Section 5.

4. Analytics, Cookies, and Tracking Technologies

Our website may use cookies, pixels, analytics platforms, and similar technologies to improve functionality and understand how visitors interact with our website.

These technologies may collect information such as:

  • Pages visited
  • Traffic sources
  • Device and browser information
  • Session activity
  • Marketing campaign attribution data

We may utilize third-party services such as Google Analytics, Google Tag Manager, call tracking platforms, and other marketing or analytics tools to help measure website performance and improve our services.

Most web browsers allow you to manage or disable cookies through browser settings.

5. Your Choices and Consent Preferences

Our website provides a consent management tool that lets you review the categories of cookies and tracking technologies in use and adjust your preferences at any time. You can access it through the persistent privacy preferences link or icon on the website to opt out of non-essential tracking, including cookies used for marketing and analytics.

We also honor recognized browser-based opt-out signals, such as Global Privacy Control (GPC), where applicable.

6. Information Sharing

We may share information with trusted service providers and partners who assist us in operating our website, providing services, processing communications, maintaining systems, or conducting business activities on our behalf.

We may also share information with our parent and affiliated companies within the Altus Fire & Life Safety family of companies for legitimate business purposes consistent with this Privacy Policy.

Information may also be disclosed when required by law, regulation, legal process, or to protect the rights, safety, and property of Northeast Fire Systems, our customers, or others.

7. Data Security

Northeast Fire Systems implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take appropriate measures to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Third-Party Websites

Our website may contain links to third-party websites, vendors, manufacturers, industry organizations, or other external resources.

Northeast Fire Systems is not responsible for the privacy practices, content, or security of any third-party websites. We encourage users to review the privacy policies of any external sites they visit.

9. Data Retention

We retain information only for as long as reasonably necessary to fulfill business purposes, comply with legal obligations, resolve disputes, maintain records, and enforce agreements.

10. Changes to This Privacy Policy

Northeast Fire Systems may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised effective date. Continued use of the website after updates are posted constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Northeast Fire Systems, Inc.
100 Commerce Way #6
Woburn, MA 01801

Phone: (781) 321-7777

Email: [email protected]

By using this website, you acknowledge and agree to the practices described in this Privacy Policy.